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Thomas Setzer: [Publications] [Author Rank by year] [Co-authors] [Prefers] [Cites] [Cited by]

Publications of Author

  1. Thomas Setzer, Martin Bichler
    Ertragsmanagementmodelle in serviceorientierten IT-Landschaften. [Citation Graph (0, 0)][DBLP]
    GI Jahrestagung (2), 2005, pp:617-621 [Conf]
  2. Heiko Ludwig, Kamal Bhattacharya, Thomas Setzer
    A Layered Service Process Model for Managing Variation and Change in Service Provider Operations. [Citation Graph (0, 0)][DBLP]
    WISE, 2007, pp:484-492 [Conf]

  3. Handling Multiple Bottlenecks, Service Differentiation, and Demand Uncertainty in Media on Demand Infrastructures. [Citation Graph (, )][DBLP]


  4. Decision support for service transition management Enforce change scheduling by performing change risk and business impact analysis. [Citation Graph (, )][DBLP]


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