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Publications of Author

1. Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang, Christopher Ward
   PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics. [Citation Graph (0, 0)][DBLP]
   IEEE SCC, 2005, pp:33-40 [Conf]
   
2. Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan
   A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts. [Citation Graph (0, 0)][DBLP]
   EC-Web, 2002, pp:363-376 [Conf]
   
3. Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang
   Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems. [Citation Graph (0, 0)][DBLP]
   ICWS, 2005, pp:237-245 [Conf]
   
4. Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu, Tevfik Kosar, Syed Umair Ahmed Shah
   Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM. [Citation Graph (0, 0)][DBLP]
   ISADS, 2003, pp:157-0 [Conf]
   
5. Chunqiang Tang, Melissa J. Buco, Rong N. Chang, Sandhya Dwarkadas, Laura Z. Luan, Edward So, Christopher Ward
   Low traffic overlay networks with large routing tables. [Citation Graph (0, 0)][DBLP]
   SIGMETRICS, 2005, pp:14-25 [Conf]
   
6. Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu
   Utility computing SLA management based upon business objectives. [Citation Graph (0, 0)][DBLP]
   IBM Systems Journal, 2004, v:43, n:1, pp:159-178 [Journal]
   
7. 
   Multi-dimensional Knowledge Integration for Efficient Incident Management in a Services Cloud. [Citation Graph (, )][DBLP]
   
   
8. 
   Towards an optimized model of incident ticket correlation. [Citation Graph (, )][DBLP]